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The closer that reads intent and manages the full journey

Comes with built-in industry playbooks, ready to deploy once business details are set. Reads customer intent, tracks context, and stays with them through to purchase and repeat orders.

No payment required · Allowance shown on claim page

New customer

WeCom Customer Service · Active

How much is the repair set? My skin reacts easily, afraid to waste it.

Turn basis

Goal
Address sensitivity worries; lower the trial barrier
Action
Quote the preset price; offer the allowed trial kit
Next
Send the link once confirmed; book a Friday follow-up

The full set is ¥399. Try the trial kit first, then upgrade once your skin adapts.

Sounds good, send me the link for the trial kit.

Link sent. Try it when it arrives Friday, and I'll check in that afternoon.

Customer profile
Interested in
Repair set (trial kit first)
Concern
Skin flare-ups; wasted purchase
Next step
Friday afternoon: check trial feedback

Follow-up booked: Friday afternoon

Multi-channel reach, recognizes them wherever they chat

  • WeCom Customer Service
  • WeChat Beta
  • WhatsApp Beta
  • Telegram
  • Instagram
  • Messenger

7 reasons to trust Cluve with your customers

Built-in industry playbooks, ready once details are filled

Pick an industry playbook, add your products, pricing, and policies, and it is ready to sell. Closers in the same workspace and industry reuse wording you've already confirmed.

Pick a playbookReady to serveGeneral relationship serviceSkincare first order and reorderProduct detailsPricing and sizesShipping and returns

Reads between the lines, knows when to pause

It spots hesitation before pushing a sale, answers doubts calmly without rushing, and only suggests a plan when the customer feels ready.

Looks good, just worried my sensitive skin might reactUnderlying concernWorried about sensitive skin; hold large setsTotally understand. Let's start with a trial kit and see how it feels.

From first chat to payment and repeat orders

It handles everything from first questions to payment, usage tips, and timely check-ins. Outbound messages stay within service hours and pause whenever asked.

First inquiryQuote sharedPaidUsage guideFollow-upReorderContact stays within service hours and stops the moment a customer asks

Tracks changing customer details, turns first-timers into regulars

It records hard facts without emotional noise, knows if purchases are for themselves or family, and updates the profile whenever preferences change.

Returning customerCustomer profileBuying forNow for her mom, who has dry skinJust updatedSkin typeDry, dislikes greasy feelDeliveryParcel locker, weekdays

Guards pricing and compliance lines, backed by facts

It quotes only from the plans you set, with no discounts of its own and no guesswork, checks the address before payment, and follows your rules on what not to say.

Round it down and I will pay right nowOur promotional price is ¥399, which includes a free sample kit.BasisAutumn promo planNo unauthorized discountsVerify address before paymentSpeak within your limits

Works on its own, hands off to your team when it counts

When a return or special request comes up, it sums up the story for a teammate, then picks the customer back up once the teammate is done.

Hand off to a teammateReturn and refundCustomer needArrived damaged, wants a replacementCompletedOrder verified and customer reassuredPending actionTeammate to approve a replacementPicks it back up when they're done

Multi-channel reach, recognizes them wherever they chat

When a customer switches numbers or channels, it merges the profile once you confirm it's the same person and keeps the chat going. If an account runs into trouble, a new one can take over where permissions allow.

WeCom Customer ServiceWeChat BetaWhatsApp BetaTelegramInstagramMessengerConfirmed same personProfiles merged, keep chatting

Set up in 3 steps, ready to deploy

Skip manual prompt tuning. Enter your business details with industry playbooks and start handling chats promptly.

Add your business info

Pick an industry playbook, add products, prices, and policies, and set what it may sell.

Test chat and connect

Test-chat as a customer. When satisfied, connect WeCom Customer Service, personal WeChat (Beta), WhatsApp (Beta), Telegram, Instagram, or Messenger.

Watch and step in anytime

Follows up independently. For returns or special requests, it summarizes for your team, then resumes.

Built for conversational sales

Appointments and treatments where customers ask before buying, needing usage guides and reorders.

Your business, your rules

You decide what is said, what is sold, and where the money goes.

Decide what it says and sells

Persona, products, and policies follow your setup. Answers rely on your materials and respect the limits you set.

Quotes only your prices

Quotes only configured plans without unauthorized discounts, and verifies delivery addresses before billing.

Payments go to your account

Sends your own payment link or QR code. Customers pay you directly; Cluve takes no cut.

Transparent and correctable

See reasoning beside each reply. Correct techniques for the next turn, and take over anytime.

Respectful follow-ups

Follows up only during reception hours within limits, visits on schedule, and pauses when asked.

Your data stays yours

We do not sell your data or use your business materials and chats to train our own AI models.

Easy to run once it goes live

Change prices and approach yourself anytime, and it lets you know when something needs your call.

Changes apply to the next reply

Change plan prices, the materials it uses, or service hours in the Console. Once saved, the next customer message gets the new answer, no developer needed.

Teach it with your best sales chats

Upload a chat where a real salesperson closed well, and your closer rewrites its approach right away. Undo it anytime if it does not fit.

Lets you know when you are needed

If a customer waits too long, you get an email or Telegram alert. Payment screenshots and anything that needs you show up in the Console.

Start free, upgrade anytime

Monthly or annual billing with monthly credit allowance. Subscription only, no commission.

Starter

¥880CNY / month

18,000 credits / month

Ideal for ~6 new contacts per day, including follow-ups and returning customer check-ins

Team

¥2,680CNY / month

56,000 credits / month

Ideal for ~18 new contacts per day, including follow-ups and returning customer check-ins

Scale

¥5,280CNY / month

140,000 credits / month

Ideal for ~46 new contacts per day, including follow-ups and returning customer check-ins

Billing, renewal, and cancellation

Questions, answered

  • A sales partner that reads intent, recommends by your rules, and follows through to repeat buys.

  • WeCom Customer Service, personal WeChat (Beta), WhatsApp (Beta), Telegram, Instagram, and Messenger.

  • No. It quotes only your configured plans, answers from your materials, and never invents discounts.

  • No. Customers pay directly via your own payment link or QR code. We charge subscription only.

  • Yes. Follow chats in the Console and take over anytime. It summarizes complex needs for you.

  • The free trial requires no payment to start. Credits, duration, and available AI closers are specified on the claim page. Sign up in the Console, introduce your business, and test your closer in chat.

  • You may request a full refund within 7 days of your first payment. After that, fees for the current period are not refunded, and credits that have already been used are non-refundable. Plans never renew automatically: if you don't pay the renewal bill, your plan ends at the end of the current billing period, and you keep access until then. To request a refund, or to tell us you won't renew, email support@cluve.app. See our Refund & Cancellation Policy.

  • We do not sell your data or use your business materials and chats to train our own AI models.

From initial setup to precision tuning

To safeguard operational workflows and commercial assets, the complete Cluve user manual resides inside the Console (cluve.app/manual) and requires authentication. The platform provides only public product overviews and links via llms.txt.

Merchant user manual (login required)

Covers closer creation, playbook configuration, knowledge Q&A tuning, customer journey staging, channel connections, and team collaboration workflows.

LLM specification (llms.txt)

Structured public index for external language models and agents. Contains only public architecture overviews, supported channels, and links without unauthenticated content.

Turn conversations into real revenue

No payment required · Allowance shown on claim page